Help centre

Frequently asked questions

Everything you need to know about LeadProwl's data, pricing, verification, and delivery. Still stuck? Reach our team directly.

What's the difference between Verified and Unverified leads?

Unverified leads are delivered as instant CSV from our pre-built database. Verified leads go through SMTP/HLR verification AFTER you pay — we email you the CSV when verification completes (usually a few minutes for small orders).

What's the MOQ (minimum order quantity)?

100 leads for both Verified and Unverified — same MOQ across the board. If your search returns fewer than 100 matching leads, you can still order whatever is available. Bulk discounts apply continuously up to 100000 leads — see /pricing.

How low can the per-lead price go?

As low as ₹10 per contact in bulk on Unverified plans. Verified leads start higher because each one is SMTP/HLR-checked. Full breakdown on the Pricing page.

How long are CSVs available for download?

14 days from purchase. We send reminder emails 3 days and 1 day before expiry. After expiry the CSV is deleted from our servers.

Can I refund an Unverified order?

Generally no — once the CSV is generated, the data has been transferred. Exception: if the technical delivery fails, we re-deliver or refund. See /refund-policy for full terms.

What if my Verified order doesn't verify enough leads?

If we deliver ≥80% of the requested quantity, the order is fulfilled. 50-79% → you choose: partial delivery + proportional refund, or full refund. <50% in 7 days → automatic full refund.

Where do these leads come from?

Publicly-available business contact information aggregated from public sources, business directories, and our continuous scraping. We respect TRAI/DND.

Can I request a niche that isn't listed?

Yes — pick "Other" in the niche dropdown on /find-leads. We review niche requests within 24 hours and email you when added.

Do you have a bulk API for programmatic access?

Coming soon. Reach out via the support icons on this page if you need it now — we can set up enterprise access manually.

Can I get a sample before paying?

For Unverified, we send a 50-lead sample on request — use the support icons on this page with your filter criteria and we'll send one over.

Do you sell international leads?

India only at this stage.